Welcome to South Africa
Foundever in Cape Town
History and heritage are woven throughout the vibrant metropolis of Cape Town. South Africa offers dynamic talent and scalability, providing a proven, cost-effective and high-quality solution for CX delivery.
- Established in 2023
- 11 languages: English, 10 African dialects
- Industries supported today: telecoms & media, energy & utilities, travel & hospitality, retail, healthcare, banking, financial services & insurance
- Services delivered: customer service, sales & retention, technical support, social media management, back office
Foundever in Cape Town
History and heritage are woven throughout the vibrant metropolis of Cape Town. South Africa offers dynamic talent and scalability, providing a proven, cost-effective and high-quality solution for CX delivery.
- Established in 2023
- 11 languages: English, 10 African dialects
- Industries supported today: telecoms & media, energy & utilities, travel & hospitality, retail, healthcare, banking, financial services & insurance
- Services delivered: customer service, sales & retention, technical support, social media management, back office
+
associates
languages spoken
clients and growing
Crafting exceptional customer experiences
Location at a glance
Our offices are located in the stunning Victoria & Alfred Waterfront
Location at a glance
Our offices are located in the stunning Victoria & Alfred Waterfront
Location at a glance
Our offices are located in the stunning Victoria & Alfred Waterfront
Our associates
- Our teams are 66% female and 34% male
- Our employee attrition rate is below 3.8%
- 73% of associates hold a higher education degree
Additional video content
Female potential in the workplace
Nita Morgan is the only female leader in the South African BPO industry. Hear Nita’s inspiring story and how she is championing for more women to lead in CX management roles.
The performance journey at Foundever
Our team in South Africa share our company’s approach to great learning and development in order to exceed clients’ expectations.
Feel free to reach out to one of our team members:
Nita Morgan
Country Manager
Ian Conduit
Director of Sales & Business Development, UKI & South Africa
ian.conduit@foundever.com
