Welcome to South Africa

Foundever in Cape Town

History and heritage are woven throughout the vibrant metropolis of Cape Town. South Africa offers dynamic talent and scalability, providing a proven, cost-effective and high-quality solution for CX delivery.

  • Established in 2023
  • 11 languages: English, 10 African dialects
  •  Industries supported today: telecoms & media, energy & utilities, travel & hospitality, retail, healthcare, banking, financial services & insurance
  • Services delivered: customer service, sales & retention, technical support, social media management, back office

Foundever in Cape Town

History and heritage are woven throughout the vibrant metropolis of Cape Town. South Africa offers dynamic talent and scalability, providing a proven, cost-effective and high-quality solution for CX delivery.

  • Established in 2023
  • 11 languages: English, 10 African dialects
  •  Industries supported today: telecoms & media, energy & utilities, travel & hospitality, retail, healthcare, banking, financial services & insurance
  • Services delivered: customer service, sales & retention, technical support, social media management, back office

associates

languages spoken

clients and growing

Crafting exceptional customer experiences

Location at a glance

Our offices are located in the stunning Victoria & Alfred Waterfront

Location at a glance

Our offices are located in the stunning Victoria & Alfred Waterfront

Location at a glance

Our offices are located in the stunning Victoria & Alfred Waterfront

Our associates

  • Our teams are 66% female and 34% male
  • Our employee attrition rate is below 3.8%
  • 73% of associates hold a higher education degree

Additional video content

The performance journey at Foundever

Our team in South Africa share our company’s approach to great learning and development in order to exceed clients’ expectations.

Feel free to reach out to one of our team members:

Karl Brough

General Manager UKI & South Africa

karl.brough@foundever.com

Ian Conduit

Business Development Director

ian.conduit@foundever.com