Your Athens site Pokédex
Est. 2021
1,850 associates
24+ languages
750 seats
27 clients
eNPS 51.8
Trainer Roster
Amiya Chand Sr. VP Account Management
Ryan Holder VP Account Management
Rui Da Silva Country Leader
Ricardo Camarneiro EMEA Talent Acquisition Director
Cristina Teófilo HR Regional Director
Katerina Sotiriou HRBP Coordinator
Spyridoula Christou Learning Coordinator
Peter Dosa Process Improvement Program Mgr
Chris Knauer Chief Security Officer
Battle schedule
8:30 AM - 8:45 AM
Check-in Safety briefing & agenda review
8:45 AM - 9:15 AM
Meet & Greet Leadership and Foundever in Greece
9:15 AM - 9:30 AM
Pokémon overview
9:30 AM - 12:00 PM
Full Office Tour
9:30 AM Sourcing & Recruitment 10:00 AM HR & Employee Engagement 10:15 AM Training & Pokemon Academy 10:30 AM Coffee Break 10:45 AM Project 1: Quality & Performance 11:15 AM Project 2: AI Demos 11:45 AM Project 3: Fraud Prevention
12:00 PM - 12:30 PM
Compliance & Security
12:30 PM - 1:30 PM
Lunch Break
1:30 PM - 2:30 PM
Operational Overview
Governance & Solution
2:30 PM - 3:00 PM
Side by Side
3:00 PM - 3:15 PM
Coffee Break
3:15 PM - 4:00 PM
Focus Group Agents
4:00 PM - 4:30 PM
Focus Group Management
4:30 PM - 5:00 PM
Wrap up & Next Steps
Badges
Great Place to Work 2025-2026
Best Workplaces for Women HELLAS 2025
Global Player
Operating in 8+ languages with cultural excellence
Fortress
Zero critical compliance findings in 2024
Growth Master
Headcount grew 40% in 12 months
The Arena
location
Our Athens arena is a full-service delivery hub in the heart of Greece. A key site in the Foundever EMEA network, delivering world-class customer experiences across across the globe.
